1. Introduction
Welcome to FragCut. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered video clipping service.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Username and display name
- Profile picture (optional)
- Twitch/YouTube account connection data
2.2 Video Content
We process your streaming content to generate clips. This includes:
- Video and audio streams from connected platforms
- Metadata (timestamps, game titles, viewer counts)
- AI-generated highlights and clips
2.3 Usage Data
We automatically collect:
- Device information (browser type, OS, IP address)
- Service usage patterns and preferences
- Analytics data for improving our AI models
3. How We Use Your Data
We use your information to:
- Provide and improve our AI video clipping service
- Process and store your generated clips
- Send service updates and important notifications
- Analyze and improve our AI models
- Prevent fraud and ensure platform security
- Comply with legal obligations
4. Data Storage & Retention
Your Content Ownership
You retain full ownership of all your original content and generated clips. We only store data necessary to provide our service.
- Generated clips: Stored for 90 days after creation (or until you delete them)
- Account data: Retained while your account is active
- Analytics data: Anonymized and retained for service improvement
- Deleted data: Removed from our servers within 7 days
5. Data Sharing
We may share your data with:
- Service Providers: Cloud storage (AWS/Supabase), analytics tools, and payment processors
- Platform Integrations: Twitch, YouTube (only with your explicit authorization)
- Legal Requirements: When required by law or to protect our rights
We never sell your personal data to third parties.
6. Your Privacy Rights
You have the right to:
✓ Access Your Data
Request a copy of all data we hold about you
✓ Delete Your Account
Permanently remove all your data from our systems
✓ Correct Inaccuracies
Update or fix any incorrect information
✓ Export Your Clips
Download all your generated clips anytime
7. Cookies & Tracking
We use essential cookies for authentication and session management. Optional analytics cookies help us improve the service (you can opt out anytime).
8. Security
We implement industry-standard security measures including encryption, secure authentication, and regular security audits. However, no online service is 100% secure. Please report any security concerns immediately to support@fragcut.io.
9. Children's Privacy
FragCut is not intended for users under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.
10. International Users
Your data may be transferred to and processed in countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR and other regulations.
11. Policy Updates
We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through the service. Continued use after updates constitutes acceptance.
12. Contact Us
Questions about this Privacy Policy? Reach out to us: