Terms of Service

Last Updated: December 14, 2025

1. Acceptance of Terms

Welcome to FragCut. By accessing or using our AI-powered video clipping service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

Important: These terms include a mandatory arbitration provision and class action waiver (see Section 10).

2. Service Description

FragCut provides an AI-powered platform that automatically identifies and clips gaming highlights from your streaming content. Our Service includes:

  • Automatic highlight detection from Twitch/YouTube streams
  • AI-generated video clips optimized for social media
  • Cloud storage for your generated clips
  • Export and sharing tools
  • Analytics and performance tracking

3. Account Registration & Eligibility

3.1 Age Requirement

You must be at least 13 years old to use FragCut. If you're under 18, you need parental/guardian consent.

3.2 Account Responsibility

You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Beta Access & Free Credits

Current Beta Program

During our beta period, new users receive 3 free video processing credits. We reserve the right to modify or discontinue this offer at any time.

Beta features are provided "as-is" and may change without notice. We appreciate your feedback to help improve the Service.

5. Content Ownership & License

5.1 Your Content

You retain all ownership rights to your original streaming content and generated clips. By using our Service, you grant FragCut a limited license to:

  • Process and store your content to provide the Service
  • Use anonymized data to improve our AI models
  • Display your clips within the platform interface

5.2 Platform Rights

FragCut and its original content, features, and functionality are owned by us and protected by international copyright, trademark, and other intellectual property laws.

5.3 Third-Party Content

You're responsible for ensuring you have the necessary rights to process any content through our Service, including music, gameplay footage, and other copyrighted material.

6. Acceptable Use Policy

You agree NOT to use the Service to:

✗ Upload illegal or harmful content

✗ Violate others' intellectual property

✗ Harass or abuse other users

✗ Attempt to hack or disrupt the Service

✗ Resell or redistribute our Service

✗ Use bots or automated tools

Violations may result in immediate account termination without refund.

7. Payment & Subscriptions

7.1 Pricing

Subscription pricing is displayed on our website and may change with 30 days notice. Current subscribers will be grandfathered at their existing rate for the billing cycle.

7.2 Billing

Subscriptions automatically renew unless canceled before the renewal date. You're responsible for any applicable taxes.

7.3 Refunds

We offer refunds within 7 days of initial purchase if you haven't used the Service. Partial refunds may be available at our discretion for extenuating circumstances.

8. Account Termination

8.1 By You

You may cancel your account anytime through account settings. Cancellation takes effect at the end of your current billing period.

8.2 By Us

We may suspend or terminate your account for violations of these Terms, illegal activity, or abuse of the Service. We'll provide notice when possible.

9. Disclaimers & Limitations

Important Legal Notice

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We don't guarantee uninterrupted access, error-free operation, or specific results from our AI.

To the maximum extent permitted by law, FragCut and its affiliates shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Errors or inaccuracies in AI-generated content
  • Third-party platform changes (Twitch, YouTube API changes)
  • Content that violates third-party copyrights

Our total liability shall not exceed the amount you paid us in the past 12 months.

10. Dispute Resolution

10.1 Informal Resolution

Before filing any claim, please contact us at support@fragcut.io to attempt informal resolution.

10.2 Binding Arbitration

Any disputes will be resolved through binding arbitration rather than in court, except for intellectual property claims or small claims court matters.

10.3 Class Action Waiver

You agree to resolve disputes individually. No class actions or representative proceedings are permitted.

11. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on the Service. Continued use after changes constitutes acceptance.

12. General Provisions

Governing Law

These Terms are governed by the laws of [Your Jurisdiction].

Severability

If any provision is unenforceable, the remaining provisions continue in effect.

Entire Agreement

These Terms constitute the entire agreement between you and FragCut.

13. Contact Information

Questions about these Terms? We're here to help:

FragCut Support Team

Email: support@fragcut.io

Response time: Within 48 hours